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Privacy Policy

How A2O LITE NEON AI collects, uses, and protects your personal information, portrait photo uploads, and duo dance video rendering data.

Last updated: 2026-10-26

Introduction

At A2O LITE NEON AI ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy provides full transparency on how we collect, process, and safeguard your photos, videos, and account information when you use our website at https://a2oliteneon.ai.

Strict Facial Data & Photo Privacy

We understand that facial portraits and selfies are sensitive personal media. We adhere to strict privacy safeguards:

  1. Sole Purpose: Uploaded photos are used exclusively for single-instance pose and face-transfer inference to synthesize your requested A2O LITE NEON duo dance video.
  2. Zero Model Training: Your photos are never used to train, fine-tune, or evaluate public or proprietary AI foundation models.
  3. No Biometric Profiling: We do not perform biometric surveillance, identity tracking across third-party databases, or social profiling.

Data Lifecycle & Retention Matrix

We enforce an automated, auditable retention schedule across all media:

| Data Category | Purpose | Retention Period | Deletion Mechanism | | :--------------------------- | :-------------------------- | :------------------------- | :--------------------------------------------------------------------------------------------------------------------------------------------- | | Original Uploaded Photos | Video synthesis | Maximum 24 hours | Automatically and permanently purged from edge storage and GPU cache after generation completes. | | Intermediate GPU Latents | Pose estimation & retarget | Instantaneous | Flushed immediately from GPU VRAM upon completion of render. | | Generated Output Videos | User download & playback | 14 days | Stored on private, encrypted edge storage so you can re-download. Permanently purged after 14 days, or immediately upon user deletion request. | | Account & Order Data | Billing & credit management | Kept during active account | Deleted within 30 days of account cancellation request. |

Third-Party AI Inference & Cloud Infrastructure

Our generation pipeline operates on enterprise cloud infrastructure with zero-retention agreements:

  • Cloudflare Global Network: Provides DDoS mitigation, edge encryption, and secure HTTPS transport.
  • Enterprise GPU Nodes: Execute isolated inference containers. No user photos are retained or cached on GPU host disks.
  • Stripe Payment Gateway: Payment details are handled entirely via Stripe's PCI-DSS compliant infrastructure; we never store your full card details.

Task Failure & 100% Credit Refund Guarantee

If any video rendering job fails due to network interruptions, GPU timeout, or system validation errors:

  • No generation credits are consumed.
  • Your credit balance is automatically and instantly refunded 100%.

Your Data Rights (GDPR & CCPA Compliant)

You possess complete control over your personal data:

  • Right to Delete: Delete any generated video or your entire account at any moment through your dashboard or by emailing support.
  • Right to Access: Export a copy of your transactional and generation history.

Contact Us

If you have questions regarding data privacy or wish to request immediate manual data deletion: